Quinnox
Solutions Pte. Ltd. specializes in providing search and recruitment
services. We pride ourselves in delivering effective human capital
solutions in the diverse field of Technology based on our keen
perception of both our clients
' business needs and candidates
' career
aspirations.
DATA DELIVERY SUPPORT ANALYST (Financial Services) - based in Singapore
Our client
is a multinational company from US. They are the market leader of hedge fund
administration
Position overview
This position requires a blend of technology skills in a financial environment.
The incumbent will need to have a strong financial markets background coupled
with technology exposure. This position focuses on insuring that data coming
into and going out of company applications is accurate and complete. It will
entail supporting both company traditional month end application, and it’s
Front to Back application. Working with a global team of Data Delivery Support
Analysts, this individual will be responsible for daily aspects of the trading
lifecycle for clients located around the world. Based on time zones, Data
Delivery Support Analysts will pick up support for all clients and insure that
the appropriate operational tasks are completed. Open tasks will be passed to
the next shift in another time zone.
* Collectively, this group is responsible for insuring that client trading data is flowing as expected when new interfaces are implemented or new clients go live.
* Loading, correcting and verifying trade files to insure all activity is correctly reflected in the appropriate company applications.
* Produce extract files for brokers, clients and third party vendors including verification of any changes that have been implemented for accuracy and perform general file spot checks to insure overall quality.
* Investigate missing files or data problems with inbound or outbound files.
* Talk with external parties to discuss data problems. This would include clients, vendors, brokers, counterparties and banks.
* Be the escalation point when data problems are encountered and external interactions are necessary.
* Create, maintain and enhance a repeatable process to insure a quality experience for each client of company.
* Ensure successful delivery and customer satisfaction as well as management of service expectations including work products, timing, and value to be delivered.
Requirement
* Candidates must have experience in the Financial Markets environment.
* Candidates must have demonstrated ability to work with external clients, vendors and brokers as well as developing good working relationships with each of these groups.
* Candidates must have good problem solving skills. They will be required to research problems reported by their user community to determine if an actual problem exists or additional training is required. When actual problems exist, they need to, as appropriate, recommend workarounds until an actual resolution can be implemented.
* Candidates must have the ability to explain difficult concepts to users in terms that they can easily understand. This should include developers, technical users and non-technical users.
* Candidates must understand a wide range of financial products and it would be desirable if they understand strategies that a hedge fund might use. Working knowledge of trading, risk and processing characteristics of equity, fixed income and OTC products.
* Candidates must have strong knowledge of the financial services industry, its products and practices, and a strong interest in further development and learning.
* Experience in either middle office or back office operations for a financial services organization is desirable.
* Candidates must have an affinity with Information Technology, technology knowledge and a willingness to learn.
* Strong working knowledge of Microsoft Word and Excel.
* Support system testing and beta programs.
To Apply:
* Please submit your updated resume in MS Word format to
* Please indicate your availability, current and expected
salary * We regret that only shortlisted candidates will be notified
Job reference in jobsdb:
http://www.jobsdb.com/SG/EN/Search/JobAdSingleDetail?jobsIdList=400003000019028 For further info about our company and services you can visit
www.quinnox-solutions.com Regards,
Lita Rosalia | Quinnox Solutions Pte. Ltd.
40B Carpenter Street
Singapore 059919
DID: 65-6435 9027
www.quinnox-solutions.com
